FAQs
Any Questions?
The security of clients' funds is our highest priority at JFD. All client funds are held in a separate, segregated account with a top-tier credit institution or qualifying money market fund.
We keep detailed records of all transactions made in our clients’ accounts and in the highly unlikely event of JFD's insolvency, those records will be passed to the liquidator who will manage JFD's assets and distribute funds among clients, if applicable.
The minimum deposit is either 200 EUR (account in euro), 200 CHF (account in Swiss francs), 200 GBP (account in pound sterling), or 200 USD (account in US dollars). You can also make your initial payment into an account operated in euro in USD, for example. However, please note that you need the equivalent of 200 EUR in USD to be able to utilise the live account.
No. JFD offers a single market with one unified spread for all clients. Every trader receives the same direct market access under identical conditions, ensuring full transparency and fairness. High-volume traders may be eligible for commission rebates. These rebates are granted solely on the basis of verified trading volumes.
Please send an email regarding this to [email protected]
Yes, a commission is charged when trading via JFD. From our rates, you can see what spreads the market offers at the time (FX, shares) or the spread we need for hedging ourselves in a particular reference market (CFDs on indices, commodities).
Yes, we welcome scalping and automated trading regardless of your trading style. We allow the use of any Expert Advisor (automated trading system).
The minimum order size in Forex trading is 0.01 lot or 1 microlot (1,000 units of base currency), and for CFDs on indices, and commodities 1 lot (= 1 CFD). The minimum order size for DMA equity CFDs is 1 lot (= 1 stock share). However, there is an exception on some instruments where the mini lot size (0.1 CFD) is enabled. For a complete overview of the lot sizes, please refer to our Contract Specifications.
- First roll after the trade is opened:
((Position volume * Open price of the traded symbol / FX Rate ask price at the current end of day) - (Position volume * Open Price of the traded symbol / FX Rate bid price at the moment of position opening))
Example: (52x48.6/1.07981) - (52x48.6/1.07934) = 2340.41-2341.43 = -1.02
- Every other roll:
((Position volume * Open price of the traded symbol / FX Rate ask price at the current end of day) - (Position volume * Open price of the traded symbol / FX Rate bid price at the Previous day, end of day))
Example: (52x48.6/1.08446) - (52x48.6/1.07977) = 2330.38 - 2340.50 = -10.12
- Intraday trades:
((Position volume * Open price / FX Rate ask price at the moment of position closing) - (Position volume * Open price / FX Rate bid price at the moment of position opening))
Example: (15x129.14/1.08415) - (15x129.14/1.08411) = 1786.74 - 1786.81 = -0.07
- On Position Close:
((Position volume * Open price / FX Rate ask price at the moment of position closing) - (Position volume * Open price / FX Rate bid price at the Previous day, end of day))
Example: (20x94.02/1.08361) - (20x94.02/1.07986) = 1735.31 - 1741.33 = -6.02
For EUR account base currency to USD Traded Symbol Base Currency, the FX Pair needed for the conversion is EURUSD.
For GBP account base currency to USD Traded Symbol Base Currency, the FX Pair needed for the conversion is GBPUSD.
- First roll after the trade is opened:
((Position volume * Open price of the traded symbol * FX Rate bid price at the current end of day) - (Position volume * Open price of the traded symbol * FX Rate ask price at the moment of position opening))
Example: (100*48.14*1.07977) - (100*48.14*1.07608) = 17.76
- Every other roll:
((Position volume * Open price of the traded symbol * FX Rate bid price at the current end of day) - (Position volume * Open price of the traded symbol * FX Rate ask price at the Previous day, end of day))
Example: (100*48.14*1.08444) - (100*48.14*1.07981) = 22.29
- Intraday trades:
((Position volume * Open price * FX Rate bid price at the moment of position closing) - (Position volume * Open price * FX Rate ask price at the moment of position opening))
Example: (16x145.9x1.0837) - (16x145.9x1.08362) = 2529.79 - 2529.60 = 0.19
- On Position Close:
((Position volume * Open price * FX Rate bid price at the moment of position closing) - (Position volume * Open price * FX Rate ask price at the Previous day, end of day))
Example: (1x90.01x1.05459) - (1x90.01x1.05412) = 94.92 - 94.88 = 0.04
For USD account base currency to EUR Traded Symbol Base Currency, the FX Pair needed for the conversion is EURUSD.
For GBP account base currency to EUR Traded Symbol Base Currency, the FX Pair needed for the conversion is EURGBP.
For CHF account base currency to USD Traded Symbol Base Currency, the FX Pair needed for the conversion is USDCHF.
For CHF account base currency to EUR Traded Symbol Base Currency, the FX Pair needed for the conversion is EURCHF.
| Explanation on First Roll | FX_CON_position ID_EOD FX rate at the current roll_FX rate at the moment of position opening |
| Explanation on Roll Transition | FX_CON_position ID_EOD FX rate at the current roll_EOD FX rate from the previous roll date |
| Explanation on Position Close | FX_CON_position ID_FX rate at the moment of the position closing_EOD FX rate from the last roll |
| Explanation on Position Intraday Close | FX_CON_position ID_FX rate at the moment of the position closing_FX rate at the moment of position opening |
| Example | FX_CON_15625485_1.09547_1.08458 |
Fill in and complete the online Account Opening page, and upload any requested documents. You will receive an email informing you of the next steps, with a download link to our platforms. After you have confirmed your email, your details have been verified and you are registered, you will receive another email with the login credentials for your live account. Don’t forget that in order to trade live, you will first need to deposit funds (a minimum of 500 units) into your account.
It takes 1-2 working days to open a live account with JFD, if and once all necessary documents are provided by the client.
If you want to open an additional trading account with JFD, you need to fill out the request form located in My JFD.
Before you are able to open a live account with JFD, we will request from you the following documents:
- A copy of a valid international passport document (photo, personal data, signature, dates of issue and expiry, place of issue and serial number must be clearly legible).
- A proof of address document, such as a utility bill, no longer than 6 months old. This is a statement of consumption, e.g. a bill for electricity, heating, water, or a credit card statement which clearly states your name and address on it.
Note: Other identity documents may be accepted or required, depending on your country of birth / home country. Our Customer Support will contact you if needed.
You can open accounts in Euros (EUR), Swiss Franc (CHF), Sterling Pound (GBP), and US Dollar (USD).
You can open your demo account at JFD by visiting our Account Opening page. Once registered, you will receive an email containing a download link for our trading platforms. After installation, you can start testing our trading environment and conditions immediately.
At JFD, our highest priority is client privacy. Therefore, we apply the certificate-based SSL encryption protocol - also used by banks – in our online registration forms.
As we communicate through a large number of emails, there is always a chance that the first email sent to you by JFD may accidentally be listed as spam by mailbox filters. If in any doubt, please check your Spam or Junk folder. If you do find our email in the Spam or Junk folder, please make sure to mark it as “Not Spam or Junk“ to prevent this issue from recurring.
Alternatively, please send an email to [email protected], and our friendly Customer Support Team will be happy to help accordingly.
You can pay funds by bank remittance (SEPA or non-SEPA) or by using JFD’s online payment solution providers - LetknowPay, Skrill, Netteler, Nuvei and Payabl. Please note that we attach great importance to security. For that reason, we only accept payments from a bank account kept in the client's name. If you use bank remittance, your JFD's trading account number must be entered as reference in the bank. If you do not yet have a JFD account, you can register by completing our Online Account Opening Form.
- Log into My JFD to fund your live account online
Your JFD account can be opened in one of the following four currencies: (EUR, USD, GBP, CHF). However, you can make a deposit in any of the currencies offered by our payment providers to us. Please note that the currency in which you are making a deposit may be converted to the equivalent amount in the currency of your JFD account (EUR, USD, GBP, CHF).
Our online payment system supports the following currencies:
- USD: US Dollar
- EUR: Euro
- CHF: Swiss Franc
- GBP: British Pound
- RUB: Russian Ruble
- SEK: Swedish Krona
- NOK: Norwegian Krone
- INR: Indian Rupee
- ILS: Israeli Shekel
- AED: Arab Emirates Dirham
- EGP: Egyptian Pound
- EUR: Euro
- USD: US Dollar
- GBP: British Pound
- HKD: Hong Kong Dollar
- SGD: Singapore Dollar
- JPY: Japanese Yen
- CAD: Canadian Dollar
- AUD: Australian Dollar
- CHF: Swiss Franc
- DKK: Danish Krone
- SEK: Swedish Krona
- NOK: Norwegian Krone
- ILS: Israeli Shekel
- MYR: Malaysian Ringgit
- NZD: New Zealand Dollar
- TRY: New Turkish Lira
- AED: United Arab Emirates Dirham
- MAD: Moroccan Dirham
- QAR: Qatari Rial
- SAR: Saudi Riyal
- TWD: Taiwan Dollar
- THB: Thailand Baht
- CZK: Czech Koruna
- HUF: Hungarian Forint
- SKK: Slovakian Koruna
- EEK: Estonian Kroon
- BGN: Bulgarian Leva
- PLN: Polish Zloty
- ISK: Iceland Krona
- INR: Indian Rupee
- KRW: South-Korean Won
- ZAR: South-African Rand
- RON: Romanian Leu New
- HRK: Croatian Kuna
- LTL: Lithuanian Litas
- JOD: Jordanian Dinar
- OMR: Omani Rial
- RSD: Serbian Dinar
- TND: Tunisian Dinar
- USDTTRC20
- USDT
- BTC
- ETH
- XRP
If you deposit funds using JFD’s online payment solution, they will be credited to your live account within 24 hours on banking working days. In case you deposit funds using a wire transfer, it might take longer for the transaction to be completed depending on the terms and conditions of your local bank.
Bank remittance
It's quite simple to withdraw your funds using a bank wire transfer. Just login to My JFD and visit the Withdrawal section.
In order to protect all parties against the possibility of perpetration of any financial crime and comply with Anti-Money Laundering and Counter-Terrorism Financing Act No. 13 of 2014, JFD will only process withdrawals/refunds back to the source of the original deposit.
Please be informed that in the event that funds have been deposited by both an online payment solution and by bank wire, the funds deposited via the online solution will be processed first back to the original online source up to the total amount deposited through this method and then any remaining funds will be returned by bank wire transfer.
JFD's online payment solution
Please note that in order to withdraw funds using JFD’s online payment solution providers Nuvei, Payabl., Skrill, Neteller or LetknowPay, please log in to My JFD and make your selection in the Withdrawal section.
- Nuvei:
Credit Standard: Payback on amount which equals or is less than the deposits made online. You will be charged 2.00 EUR/GBP/USD/CHF per transfer and the procedure takes around 2-3 days.
Credit Extra: Payback on amount which is higher than the deposits made online. You will be charged 2.00 units per transfer and the procedure takes around 3 - 10 days.
Please note that your debit/credit card needs to support OCT payment method. In case OCT is not supported, the extra amount will be transferred via bank transfer.
- Payabl.:
You will be charged 2.00 EUR/1.70 GBP/2.00 USD/1.95 CHF per transfer.
- Skrill:
You will be charged 1% of the withdrawal amount, to a maximum of 10 EUR / 11USD / 8 GBP / 11 CHF.
- LetknowPay
You will be charged with a Network fee of 0.00025 BTC / 0.006 ETH / 0.02 XRP / 10 USDT / 3.5 USDTTRC20 per transfer.
- Nuvei:
Please note that this information is only an indication and depends first and foremost on the banks involved in the transaction.
- Withdrawals to banks outside Europe usually need 4 - 7 working days before they are credited to your account.
- Withdrawals using Nuvei's Standard Credit (for withdrawals which are equal or less than your initial online deposit) will be credited within 2 -3 working days.
- Withdrawals using Nuvei's Extra Credit (for withdrawals which are higher than your initial online deposit) will be credited within 3-10 working days.
- Withdrawals using Payabl. No Refunds. Only Payouts are availbale that are instant for VISA and Mastercard.
- Withdrawals using online payment provider Skrill/Neteller will be credited within 24h from receiving the withdrawal request on banking working days.
For more information, please check out our Payment Methods.
Each client who has a live trading account with JFD can use our online payment solutions for safe and quick depositing of funds. To get started, login to My JFD, click on the Deposit section and make your selection. You will be redirected to the payment provider. For Skrill/Neteller, enter your credentials or register if you haven’t already done so (please use the same email address as your JFD account).
For Nuvei, we accept credit cards (VISA debit/credit, Maestro, and MasterCard).
For Payabl., we accept credit cards (VISA debit/credit and MasterCard).
For Skrill and Neteller we accept payments from registrations using the same email as your JFD account.
For LetknowPay we accept payments in the following cryptocurrencies - USDTTRC20, USDT, BTC, ETH and XRP.
If you forgot the password for My JFD, please press on 'Forgot your password?' and follow the further steps received by email.
If you have forgotten the password for your trading account, please send a request to [email protected].
There is a minimum initial deposit of 200 units in the base currency of your JFD account. Please note that the minimum required amount for a single transfer processed by Skrill, NETELLER, Nuvei or Payabl. is 5.00 EUR/USD/GBP/CHF.
For Nuvei (Visa, Maestro or Master Card), the maximum deposit is 10,000 units per day. You cannot make more than 5 deposits per hour and more than 8 deposits per day.
For Payabl. (Visa, Maestro or Master Card), the maximum deposit is 50 000 EUR per month per card or email. You cannot make more than 100 transactions per month per card or registered email.
For customers who are verified by Skrill, they can deposit unlimited amounts from their Skrill balance as well as by credit/debit card via the Skrill gateway. Non-verified customers are subject to a deposit limit of approximately 2,500 EUR per annum (depending on the country).
For LetknowPay (crypto payments), the maximum deposit is 9,000,000 units per transaction for each cryptocurrency.
Verified Neteller customers can deposit up to 10,000.00 EUR per transaction if no lower limits apply to their accounts. Non-verified Neteller customers have a deposit limit in the range of 1,800.00-3,000.00 EUR per annum that varies depending on their risk profile and country.
Nuvei is Level 1 certified by the Payment Card Industry Data Security Standards (PCI DSS). PCI security standards are operational requirements set by the Payment Card Industry Data Security Standards Council in order to protect card holder data. These standards govern all merchants and organisations that store, process, or transmit this data.
Payabl. is a Regulated Payments Institution specializing in Acquiring, Issuing and Mobile Payments with a license granted by the Central Bank of Cyprus, that provides online merchants with reliable and effective acquiring solutions with PCI-DSS Level 1 certified gateway.
Skrill was the first licensed e-money issuer in the UK and is authorised by the Financial Conduct Authority (FCA). The information which is transmitted is encrypted to the highest standards of the Payment Card Industry Data Security Standards (PCI-DSS Level 1), so your data is unreadable even if someone tries to intercept it.
NETELLER is one of the most trusted online payment systems in the world and is authorized by the Financial Conduct Authority (FCA).The information which is transmitted is encrypted to the highest standards of the Payment Card Industry Data Security Standards (PCI-DSS Level 1), so your data is unreadable even if someone tries to intercept it.
LetKnowPay is fully prepared for authorization under the Markets in Crypto-Assets Regulation (MiCA) and is already aligned with the operational, governance, and ICT risk requirements set forth by the Digital Operational Resilience Act (DORA). This dual compliance posture ensures that LetKnow Pay offers secure, scalable, and legally robust crypto payments infrastructure to its partners and clients—whether integrated directly or through white label SAAS deployments.
You can find detailed information about the fees for online deposits and withdrawals here.
MetaTrader 5 is an electronic trading platform on which you can trade forex, precious metals and CFDs on stocks, commodities, cryptocurrencies, ETFs and ETNs, and indices. MT5+ is a proprietary software that you can install on your computer.
MT5+ permits you to use a wide range of order types and features, for example:
- Realtime push prices
- Comprehensive chart module with numerous technical analysis options
- Setting of price alerts
In addition, you can allow automated trading systems, otherwise known as Expert Advisors (EAs – see below for explanation) to trade via the platform.
Click here for our MT5+ Desktop User Guide.
To download the MetaTrader 5+, you need to open either a Demo Account or a Live Account with JFD. If you already have a Live Account, you can find the download link for the platform in your personal MyJFD Area.
Unfortunately, you cannot. You need to open a new account that will be exclusive for MT5+.
The latest client terminal can operate under Microsoft Windows 7/8/10 and Microsoft Windows Server 2012/2016. A processor that supports SSE2 instruction sets is also required for operation. Other hardware requirements depend on what instruments and EAs you are going to use. We recommend to have at least a Dual Core processor with 2 GB RAM and a monitor with a minimum resolution of 1024x768.
No, it is not possible to use the same EAs from MT4+ in the MT5+ terminal, because the MT4+ platform is written in MQL 4 programming language whereas the MT5+ platform is programmed in MQL 5.
In addition to the standard ‘Buy by market’ and ‘Sell by market’, MT5+ also offers a total of six pending orders:
- Buy limit
- Sell limit
- Buy stop
- Sell stop
- Buy Stop Limit
- Sell Stop Limit
MT5+ also offers three closing options:
- Stop loss
- Take profit
- Trailing Stop
The pending order is stored on our servers and remains active and will be executed as soon as the market reaches the relevant price. This happens regardless of whether your MT5+ client terminal is open or closed.
All charts in MT5+ are generated from the Bid price.
Our MT5+ platform is based on London Time.
Yes, our unique Add-Ons package is also available for MT5+. You can download it for free here.
MetaTrader 5 is an electronic trading platform on which you can trade forex, precious metals and CFDs on stocks, commodities, cryptocurrencies, ETFs and ETNs, physical stocks(De, Dutch and US) and indices.
Yes, there are two options to do so: use the WebTrader or one of our VPS Providers .
MetaTrader4 (MT4) is an electronic trading platform on which you can trade forex, precious metals and CFDs on stocks, commodities, cryptocurrencies, ETFs and ETNs, and indices. MT4+ is a proprietary software that you can install on your computer.
MT4+ permits you to use a wide range of order types and features, for example:
- Realtime push prices
- Comprehensive chart module with numerous technical analysis options
- Setting of price alerts
In addition, you can allow automated trading systems, otherwise known as Expert Advisors (EAs – see below for explanation) to trade via the platform.
JFD’s MT4+ is an enhanced version of MT4, branded with JFD’s proprietary design, offering an exclusive Add-Ons package, and pre-installed unique trading tools. JFD has taken MT4 to the next level, to offer its sophisticated traders an advanced level of trading, with access to 500+ instruments in 8 asset classes, through a pure Agency Only model, with a variety of unique benefits, supported by a high-end IT infrastructure, with performance optimised servers cross-connected to ECN/Banks.
To download the MetaTrader 4+, you need to open a Live account with JFD. If you already have a Live Account, you can find the download link for the platform in your personal My JFD area.
The latest client terminal can operate under Microsoft Windows 7/8/10 and Microsoft Windows Server 2012/2016. A processor that supports SSE2 instruction sets is also required for operation. Other hardware requirements depend on what instruments and EAs you are going to use. We recommend to have at least a Dual Core processor with 2 GB RAM and a monitor with a minimum resolution of 1024x768.
Expert Advisors are automated trading systems based on the MQL programming language. EAs are used to automate analytical and/or trading processes. For example, EAs are able to execute entire trading strategies completely independently. Most EAs require that they are placed on the chart that correlates with the currency pair/s being traded, however it is possible for some EAs to work on a chart that does not correlate with the currency pair/s being traded. It is very important to note that an EA will only operate when the platform is open. If the platform is closed this will turn off the EA. If you want to ensure that your EAs are continuously running, independent of your computer and internet connection, we offer a VPS solution.
Note: EAs are automated trading systems that were developed by third parties. JFD does not assume any liability whatsoever for losses caused by employing these EAs.
To create your own EAs (automatic trading systems) and indicators, you need to use the programming software included in the platform called MetaEditor. This can be started from Tools/MetaQuotes Language Editor or by pressing the F4 key. This software provides an appropriate integrated programming environment, from which you can develop your own EAs.
If, after careful consideration, you have decided to let an EA trade on your JFD live account, you have to proceed as follows:
- The EA must be saved in the correct folder. This folder is located by going to the top Left of the platform and clicking on File, Open Data Folder, MQL4, Experts.
- After any new EA or Indicator is added to the platform it will be required to close and restart the platform to make the new tool visible.
- Open the Navigation window and pull (drag and drop) the EA onto the chart.
- Should the EA contain DLLs, you need to activate (by ticking) the box Enable import of DLLs within the Options menu. Normally any included DLLs will need to be placed in the Libraries Folder that is also located in the MQL4 folder.
- To turn on the EA please click the Expert Advisor button which appears in the upper section of the platform. You should now be able to see a 'smiley' face in the top right-hand part of the chart which means that the EA is now running.
Note: EAs are automated trading systems developed by third parties. JFD does not assume any liability whatsoever for losses caused by using these EAs.
Our exclusive MT4+ Add-Ons and Indicators package is currently only available in our MT4+ Desktop version, however you can use the built-in indicators that are already pre-installed. Unfortunately, it is not possible to use custom indicators or Expert Advisors on MT4+ WebTrader or Mobile Apps.
A custom indicator can be any indicator that was developed and programmed for use with the MT4 platform using MetaEditor, and the MQL programming language. Indicators are used as informational tools for trading, and each indicator can be used for a different purpose.
In addition to the standard ‘Buy by market’ and ‘Sell by market’, MT4+ also offers a total of four pending orders:
- Buy limit
- Sell limit
- Buy stop
- Sell stop
MT4+ also offers three closing options:
- Stop loss
- Take profit
Note: The platform does not need to be open in order for pending orders or closing options to work. These order details are stored on the trade server and are not dependent on the MT4+ platform.
The pending order is stored on our servers and remains active and will be executed as soon as the market reaches the relevant price. This happens regardless of whether your MT4+ Client Terminal is open or closed.
You can choose anytime between the Bid, the Ask or the Last Price from the settings of your 'Account Connections'
Our MT4+ platform is based on London Time.
Yes, there are two options to do so: use the WebTrader or one of our VPS Providers .
JFD Overseas Ltd a company authorized and regulated by the Vanuatu Financial Services Commission (‘VFSC’) under License Number 17933 and holds a Financial Dealers License to conduct dealing in securities, portfolio management, investment advice and execution of orders activities. Read and understand the Terms and Conditions of JFD Overseas prior to taking any further action. JFD Overseas Ltd registered address is Yumiwork Nambatu, Rue de Bretagne, PO Box 3315 Port Vila, Vanuatu and registration number 17933.
StereoTrader is a professional add-on for MetaTrader 4+ and MetaTrader 5+ which greatly expands the platforms’ capabilities. It transforms the standard MT4+ and MT5+ chart layout, while adding new trading modes, order types, and useful features. StereoTrader supports both manual and automated trading, and offers true one-click-speed of execution, with more than 30 different commands available.
With StereoTrader installed, you will see significant changes to any MT4+ and MT5+ chart you open. New visuals, different layout, and a plethora of new features and commands will become available to you. Those include four trading modes, more than 30 one-click trading commands, history trading, strategic orders, unique order types, isolated strategies, and more.
Yes, there is. You can download the official StereoTrader User Guide by clicking here
No. StereoTrader is a MetaTrader 4+ and MetaTrader5+ add-on that you can download and purchase a licence for. You can do that while using your already existing JFD account.
StereoTrader is available free of charge for all JFD clients.
StereoTrader comes at no additional cost for JFD’s clients, and it is easily accessible for download directly from My JFD area.
In order to install StereoTrader, please follow these steps:
- Make sure you have MT4+/MT5+ installed on your computer
- Download StereoTrader from your My JFD area
- Run the installation file and follow the on-screen instructions
- Start MetaTrader 4+/MetaTrader 5+
When this is done, StereoTrader will be automatically applied to each new chart you open.
Once you have purchased your StereoTrader licence through My JFD, it will be automatically activated for the accounts you have chosen. If you are getting a message stating that you do not have a licence yet, immediately Contact our Customer Support team. They will be able to fix the issue in no time.
No, StereoTrader does not have a mobile version. However, you can still use a mobile version of MetaTrader 4+/MetaTrader 5+ to manage your positions. If StereoTrader is active on your desktop while you use the mobile app, it will manage your positions as if they were opened using StereoTrader. The same applies for closed or other positions.
No. StereoTrader is an add-on for MetaTrader 4+/MetaTrader 5+ and uses the platforms as a base for account access and charting. However, once you install StereoTrader, the whole trading process will be taken over by the add-on. Make sure you have MetaTrader 4+/MetaTrader 5+ installed before you download StereoTrader.
No. One licence can be applied to as many of your active JFD accounts as you would like, with no changes to the price. You can select which accounts to activate the licence for as part of the purchasing process. Also, if you want to add more accounts later, you can do it by sending your request to our Customer Support team.
Cluster Delta is a platform that provides specialised trading tools and indicators for MetaTrader 4+ and Metatrader 5+, focusing on volume and Order Flow analysis. Key features include volume and delta indicators, order flow charts and market profiles. The platform provides real-time data and is compatible with Windows and MacOS users.
Cluster Delta will enhance your MT4 and MT5 platforms by providing advanced tools for volume and order flow analysis. This includes:
Volume and Delta indicators: Help identify changes in buying and selling pressure.
Order Flow Charts: Offer a detailed view of market activity.
Market Profiles: Allow you to analyse price distribution.
Yes, Cluster Delta provides a user guide on its website. This guide includes detailed instructions on the installation and use of their tools and indicators on platforms such as MetaTrader. The guide also covers specific aspects of volume and order flow analysis, as well as chart and market profile settings.
To access the user guide, you can visit ClusterDelta and navigate to the support section.
To use Cluster Delta, you don't need to open a specific additional account. You just need to have an active JFD BROKERS account for MT4+ or MT5+. Cluster Delta provides the indicators and tools that will be integrated into your Metatrader platform. It is important to follow the installation and configuration instructions to ensure that the indicators work correctly with your existing account on these platforms.
Cluster Delta is available free of charge for all JFD clients.
Cluster Delta comes at no additional cost for JFD’s clients, and it is easily accessible for download directly from My JFD area.
To access the installation and user guide, you can visit ClusterDelta and navigate to the support section.
Once you have purchased your Cluster Delta license through My JFD, it will be automatically activated for the account you have chosen. If you receive a message that you do not have a license yet, please contact our Customer Support team immediately. They will be able to fix the problem in no time.
No, Cluster Delta does not have a mobile version.
Cluster Delta cannot be used as a stand-alone application. Its tools and indicators are designed to integrate with existing trading platforms such as MetaTrader 4+ and Metatrader 5+. This means that you need to have one of these platforms installed and operational in order to use Cluster Delta's functionality.
Yes. You will be able to use the Cluster Delta tools on the chosen account with no change in price. If you wish to add a license to another of your accounts with JFD BROKERS, please contact the support team for more information.
You can cancel your Cluster Delta licence in the same way you purchased it, via My JFD. Please note that when you submit your request, your license will remain active until the next payment date. After all, you have already paid for it. For example, if you have to pay the monthly fee on the 20th of each month and you submit a cancellation request on the 10th of October, you will be able to keep your licence active for 10 more days.